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Appliance Technician

at Dish Network

Posted: 6/19/2019
Job Reference #: 48575

Job Description

  • LocationUS-KS-Lenexa
    Job ID
    DISH Network Services (DNS)
  • Summary

    Job Duties and Responsibilities

    We’re DISH. We’re the ones who pioneered the DVR and commercial-free TV. Colorado-born and family-owned, DISH has proudly served America since 1980. Personalized service is part of our DNA.

    Our In-Home Solutions Technicians don’t just install TV. We’re trained to offer personalized technology to customers, while teaching them how to use and get the most out of the products they’ve purchased. And we don’t stop there – satellite broadband, appliance repair, and connected home technology are additional skills we train – as we lead the Smart Home revolution.

    Come help our Solutions Technicians make the Smart Home simple.

    What we offer:

    • $14.75 / hour
      • Regular cash incentive for meeting/exceeding performance expectations
      • Non-cash incentive program for on-site sales to customers - as you earn points, you choose from thousands of rewards
    • Paid training, uniforms, cutting edge tools, and a vehicle, device, and fuel card when on the job
    • 3 days off per week – we schedule our sales technicians to work 4-day workweeks. 5 or 6 day work weeks may be required during peak seasonal times
    • Unparalleled opportunity - training provided for additional skillsets including appliance & television repair, on-site sales techniques, connected home technology and cellular network maintenance
    • Comprehensive benefits package including complimentary DISH and/or Sling TV service, paid time off, medical, dental, and vision insurance, 401K, employee stock purchase program, and tuition reimbursement

    As an In-Home Solutions Technician, you will:

    • Act as an advocate for the customer – simplify the technological experience by educating customers on the products and services they’ve
    • Sell – technicians customize the needs of every customer by selling personalized products and solutions while earning valuable incentives
    • Install/upgrade cutting edge technology – relocate power, place mounts, satellite dishes, televisions, routers, cameras, receivers, whole home connectivity technology, and many more products/services
    • Conduct site surveys - determine the best positioning of our equipment for strongest signal reception, and conduct in-home assessments to determine which personalized products and services would enhance the customer experience

    Skills - Experience and Requirements

    A successful Appliance Technician will have the following:

    • Excellent written and verbal communication capability
    • High energy, resourcefulness, and strong multi-tasking skills
    • Ability to read and follow wiring diagrams and manufacturer manuals, while applying strong troubleshooting and diagnosis skills
    • Strong customer service skills; friendly, approachable and motivated with a strong work ethic and high degree of integrity
    • Ability to stand for long periods of time, lift over 70 lbs at times, crawl into small spaces, work in all climates and remain within the individual weight requirement of 275 lbs
    • Willingness to work flexible schedules including weekends, holidays and evenings
    • Must possess a valid driver's license in the State you are seeking employment in, with a driving record that meets DISH's minimum safety standard
    Not ready to apply? Connect with us for general consideration.