Enterprise Holdings, Inc.

Receive alerts when this company posts new jobs.

Similar Jobs

Job Details

Part-Time Customer Service Representative- Lees Summit, MO

at Enterprise Holdings, Inc.

Posted: 5/23/2019
Job Status: Part Time
Job Reference #: 284905
Keywords: phone

Job Description

  • Location
    Kansas City
    Category
    Customer Service/Support - Customer Service/Support
    Job ID
    2019-284905
  • Overview

    Enterprise Rent-A-Car has an opening for a Part-Time Customer Service Representative. This position works directly on-site at our Lees Summit, MO location. We are looking for a dependable, friendly office support staff to provide support to our current rental management team through various computer data entry and administrative functions. The Customer Service Representative will gain knowledge through one-on-one training and hands-on experience. The hourly rate for this position is $10.00 an hour.

    Responsibilities

    • Perform various administrative/data entry functions such as: assign incoming files, research and process invoices
    • Provide a high level of customer service by assisting rental branches and their needs over the phone which could include: reservation needs, coverage verification, call routing
    • Provide information and resolution for customers, insurance companies, dealerships, repair shops and rental branches
    • Manage outgoing calls for rental management for customers, insurance companies, repair shops and dealerships
    • Perform miscellaneous and back up job-related duties as assigned
    • Responsible for notifying management of process concerns as needed
    • Help prepare cars for rental by cleaning or vacuuming them as needed

    Equal Opportunity Employer/Disability/Veterans

    Qualifications

    • Must be at least 18 years old
    • High school diploma or GED equivalent required
    • Minimum 1 year customer service experience; previous customer/escalation support experience preferred
    • Must have basic computer navigation skills and knowledge of Microsoft Office Applications
    • Must have a valid drivers license with no more than 1 moving violations and/or at-fault accidents on driving record in the past 3 years
    • No drug or alcohol related conviction on driving record in the past 3 years
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
    • Must be able to work the following shift: Monday 7:30 am - 6:00 pm /Wednesday 7:30 am - 6:00 pm / Friday 9:00 am - 3:00 pm