People Encouraging People

Receive alerts when this company posts new jobs.

Similar Jobs

Job Details

Program Manager

at People Encouraging People

Posted: 8/4/2019
Job Reference #: 119
Keywords: operations

Job Description


Job Code:

# of Openings:

People Encouraging People 

A non-profit organization the specializes in the care of mentally challenged and the homeless population.

PEP is currently looking for Program Manager for our Baltimore County ACT Team.  PEP offers a great benefits package along with a competitive salary. 

The successful candidate will be a Licensed Mental Health Professional and will oversee an outreach program that will provide advocacy, service coordination, resource procurement, counseling and support for clients in the program. They will ensure that high quality and high fidelity services are provided to all clients.  You will be responsible for hiring supervising and training of your team.  In addition you will be provide overall management, evaluation and budgeting.

  • Hire, supervise, and train staff members; perform evaluations and initiate disciplinary actions as required.
  • Direct the day to day clinical operations of the team including scheduling and adherence to agency policies. Lead the morning meetings and the weekly clinical review meeting to assure all clients needs are being attained. Evaluate the status of clients and assure that intensity of contact matches the client needs.
  • Direct and coordinate the admission and discharge process of clients on and off the team. Assign clients to individual team members for primary responsibility. Monitor and coordinate the referral, intake, and orientation processes for new clients.
  • Provide clinical supervision of staff and weekly individual supervision of all staff.
  • Review the quantity and quality of services provided and documentation generated by the staff.
  • Perform crisis intervention and assistance as necessary.
  • Conduct regularly scheduled staff meetings to address concerns.
  • Ensure that documentation contained in client records meets accreditation requirements outlined by regulatory agencies.
  • Collaborate with the Core Service Agency and other community service organizations to promote the Agency’s mission and procure resources.
  • Communicate with other community agencies in regards to clients concerns or needs; schedule and/or attend community meetings as required.
  • Assure that all documentation in charts is being delivered and compliant with all necessary regulations and requirements.

Principal Accountabilities:

  • Staff supervision and development
  • Ensure client documentation satisfies regulatory agencies requirements
  • Coordinate ACT services to provide quality services
  • Client well being (clinically and physically)
  • Outside agency participation as required
  • Program billing and budget management


  • Must be a Licensed Mental Health Professional.
  • Master’s Degree in Social Work, Psychology, Counseling, Nursing, or related field. At least three years experience working with adults with chronic mental illness.
  • Excellent communication, problem solving and organizational skills.
  • At least two years of supervisory experience.
  • Must have the ability to work independently with minimum supervision
  • Must have a valid drivers license, clean driving record & reliable transportation.